Privacy Policy – Travel2Move

Who are we?

Travel2Move is part of Travel2Group. Travel2Group is responsible for the processing of personal data as described in this privacy policy.

Travel2Group
[Address]
[Postal code and city]
[Country]
Email: [email address]

If you have questions about this privacy policy or the processing of your personal data, you can contact us using the details above.

What personal data do we collect?

Travel2Move processes personal data because you use our services and/or provide this data to us yourself. The personal data we may process includes:

  • First and last name
  • Address details
  • Email address
  • Telephone number
  • Date of birth (if required for travel bookings)
  • Passport or identification details (only when required by travel providers)
  • Payment information
  • Booking and travel details
  • IP address and website usage data

Why do we process your data?

We only collect personal data that is necessary to provide our services.

We process personal data for the following purposes:

  • To process travel bookings
  • To manage reservations and customer accounts
  • To communicate about bookings or inquiries
  • To process payments
  • To comply with legal obligations
  • To improve our website and services

Sharing personal data with third parties

In order to provide travel services, Travel2Move may share personal data with third parties. These parties only receive the data that is necessary to perform their services. Examples include:

  • Hotels and accommodation providers
  • Transport companies and tour operators
  • Payment service providers
  • Insurance partners
  • IT and hosting providers

Personal data is only shared with third parties if this is necessary for the performance of the agreement, to comply with legal obligations, or for marketing purposes for which you have given consent. We conclude data processing agreements with all parties that process personal data on our behalf.

Payments

Payments on our platform may be processed through external payment providers. Depending on the payment method chosen, your payment data may be processed by these providers.

Newsletter and marketing

You may voluntarily subscribe to our newsletter. You can unsubscribe at any time via the unsubscribe link in the email or by sending a message to info@travel2move.com. For sending newsletters, we use an external service provider with whom we have concluded a data processing agreement.

Automated decision-making

Travel2Move does not make decisions based solely on automated processing that may have significant consequences for individuals.

Retention periods

Booking and customer data are retained for as long as you remain a customer and subsequently for a maximum of seven years in accordance with tax legislation. Marketing data is retained until you unsubscribe. Other personal data is not retained longer than necessary for the purposes for which it was collected.

Transfers outside the European Economic Area

If necessary for the execution of your trip, Travel2Move may transfer personal data to partners outside the European Economic Area. This will only take place where the European Commission has determined an adequate level of protection or where appropriate safeguards, such as standard contractual clauses, have been implemented.

Cookies

Travel2Move uses functional cookies, analytical cookies and, subject to your consent, marketing cookies. Functional cookies are necessary for the proper functioning of the website. Analytical cookies provide insight into the use of the website. Marketing cookies are only placed with your consent. During your first visit to our website, you can set your cookie preferences via the cookie banner.

Your rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data
  • Correct or update your data
  • Request deletion of your data
  • Restrict processing
  • Object to the processing of your data
  • Request data portability

You may submit a request via info@travel2move.com. For verification purposes, we may ask you to provide a copy of an identification document in which your BSN (citizen service number), photo and MRZ zone must be obscured. We will respond to your request within one month.

Complaints

You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via www.autoriteitpersoonsgegevens.nl.

Security of personal data

Travel2Move takes appropriate technical and organisational measures to protect personal data, including SSL/TLS encryption, restricted access to data, a strict password and access policy, and secure data storage and backups.

Changes to this privacy policy

Travel2Move reserves the right to update this privacy policy when necessary. The most recent version will always be published on our website. Last updated: March 2026.

Terms of Use Travel2Move

The information on this website is intended for general informational purposes. Travel2Move strives to provide accurate and up-to-date information but cannot guarantee that the content is complete, accurate or current.

Travel2Move is not liable for any damage resulting from the use or inability to use the website, unless there is intent or gross negligence. Indirect damage, consequential damage and loss of profit are excluded.

The website may contain links to external websites. Travel2Move is not responsible for the content or operation of these external websites.

All rights, including copyrights and other intellectual property rights relating to the website and its content, belong to Travel2Move unless stated otherwise. It is permitted to consult the website and copy information for personal use. Any other use, including commercial exploitation, republication or deep-linking, is not permitted without prior written consent.

It is prohibited to use the website for unlawful purposes, including hacking, data mining, the distribution of malicious software or spam. Travel2Move reserves the right to restrict or terminate access to the website in the event of misuse.

Dutch law applies exclusively to these terms of use. Disputes will be submitted to the competent court in Almelo, District Court of Overijssel.

If you have any questions about this privacy policy, please feel free to contact us via info@travel2move.com.